Phishing emails tell a story to trick you: a problem with your account, a sign-in you didn't make, an invoice, a refund or a free gift.1 Here are seven, made safe.
S
Streaming Account Team9:41 AM
<billing@account-hold.example.com>1
Your account is on hold
Dear Customer,2 we couldn't process your last payment, so your account is on hold.3 Update your payment details4 to keep watching.
A sender you can't place. Ask yourself whether you have an account with this company at all.1
A generic greeting, one of the FTC's marked flags on its own example.1
A billing problem that puts your account on hold.1
The UK's National Cyber Security Centre lists the signs that work even when the spelling is perfect.2
Authority.Does it claim to be from someone official, like your bank, a doctor or a government department?2
Urgency.Are you told to respond "within 24 hours" or "immediately", with a fine or other threat?2
Emotion.Does it make you panic, afraid, hopeful or curious?2
Scarcity.Is it offering something in short supply, like tickets or money?2
Current events.Is it tied to the news, a big event or a time of year like tax season?2
If one reaches you
Don't click, reply or open attachments. Contact the organization on details from its official website.2
In the US, forward it to reportphishing@apwg.org and report it at ReportFraud.ftc.gov.1 In the UK, forward it to report@phishing.gov.uk.5Where to report each kind of scam
If you think you opened something harmful, update your security software and run a scan.1
Yes. Every address uses example.com, example.net or example.org, second-level domain names reserved for use as examples since 1999, and every name is made up.6 Each flag cites the agency it comes from.
How common is phishing?
The FBI received 191,561 phishing and spoofing complaints in 2025, more than for any other crime type.4
Are phishing emails always badly written?
No. The NCSC says scams are getting smarter and some even fool the experts.2 The FBI notes that chat generators can write official-sounding emails that mimic a company's CEO.4
What if the email looks like it's from someone I know?
Check the sender's address really matches, and confirm any request to change payment details on a second channel, such as a phone number you already have.3