Social Security scam emails, calls and letters
SSA's inspector general warned of a surge in fake "your statement is ready to download" emails in 2026. Real SSA email comes from an address ending in ".gov".1
Your annual Social Security statement is ready to download.2 Review it within 48 hours to avoid an interruption to your benefits.3 Download statement (PDF)4
- The sender's address doesn't end in ".gov". Official SSA email does.1
- A statement "ready to download", the exact wording SSA's inspector general warned about in February 2026.1
- Urgency. SSA never threatens to suspend your benefits to make you pay at once.1
- A download link or attachment. SSA never sends unsolicited attachments or direct download links.1
What to do Don't click or reply. Type ssa.gov/myaccount into your browser yourself, and report the email at oig.ssa.gov/report.1
Rebuilt from SSA's inspector general alert of 19 February 2026; the address is made up. Checked 1 November 2026 against the sources.
The four ways it arrives
SSA's inspector general says these scammers use phone, text, email, social media or mail.2
- A call.The caller claims a problem with your Social Security number, benefits or identity and pushes you to act now. Caller ID can be spoofed to show a government number.2
- An email.A statement "ready to download", with official-looking logos, colors and formatting. The link may install malware or lead to a fake site.1
- A badge photo.A real SSA employee's name, sometimes taken from social media, with a fake badge sent as proof.2 SSA says it will never text or email images of an employee's ID.3
- The payment.Gift cards, gold bars, cryptocurrency, wire transfers or cash: payments that are hard to trace.2
What SSA says it does, and never does
From the inspector general's own alerts.
It never
Demands immediate payment, sends unsolicited attachments or download links, threatens arrest or benefit suspension, asks for gift cards, prepaid debit cards, wires, crypto, cash or gold bars, or offers to move your money to protect it.1
Any one of these means it isn't SSA.
If you got one
- Don't click links, open attachments, reply or give personal information.1
- To see your real statement, type ssa.gov/myaccount into your browser. Setting up the account also guards against identity thieves.1,2
- Report it to SSA's inspector general at oig.ssa.gov/report.4 Report fake social media profiles to the platform.2 Where to report each kind of scam
- If you clicked, downloaded or shared details: stop all contact, call your bank, and report it to the OIG, the FBI at ic3.gov and the FTC. If you lost money, tell local police too.1
If money already left your account
How you paid decides who to call first. Call today.5
| You paid by | Contact right away |
|---|---|
| Credit or debit card | Your card issuer or bank, on the number on the card, and ask for a refund. |
| Bank transfer or Zelle | Your bank or credit union. Ask them to reverse the payment. |
| Gift card | The card's issuer, on the number on the card. Keep the card and the receipt. |
| Wire transfer | The wire transfer company. Say it was a scam and ask for a refund. |
| Cryptocurrency | The exchange or crypto ATM operator, then the FTC at ReportFraud.ftc.gov. |
Questions people ask
Does Social Security send emails about your statement?
Emails saying your statement is ready to download are the scam SSA's inspector general warned about in February 2026. SSA never sends unsolicited download links or attachments, so sign in at ssa.gov/myaccount instead.1
Does Social Security call you?
Can my Social Security number be suspended?
SSA says it will never suspend your Social Security number. A call or message that says it has is a scam.3
How big is this scam?
Between January 2025 and July 2026 the FBI received nearly 61,000 complaints about law enforcement or government impersonation scams, with losses of more than $1.6 billion. That covers all agencies, not just SSA.6
More scam examples
Sources 6
- Scam Alert: Surge in Fake 'Download Statement' Emails from Government Imposters (19 February 2026), Social Security Administration, Office of the Inspector General. Read 1 November 2026.
- New Wave of Imposter Scams: Criminals Using Real SSA Employee Names and Fake Badges (28 April 2026), SSA Office of the Inspector General. Read 1 November 2026.
- New Tactics for Government Imposters (2 March 2021), SSA Office of the Inspector General. Read 1 November 2026.
- Report the Scam (undated page), SSA Office of the Inspector General. Read 1 November 2026.
- What To Do if You Were Scammed (June 2026), Federal Trade Commission, Consumer Advice. Read 1 November 2026.
- Scammers Impersonating Law Enforcement and Government Officials in Fraud Schemes (I-091726-PSA, 17 September 2026), FBI IC3. Read 1 November 2026.
Every example is rebuilt from an official alert and made safe, and every source shows the day we read it. How we check